If you are a user in countries located in the European Economic Area, Switzerland, or the United Kingdom (“European User”), some special terms apply to you as mentioned below.
Terms of Service
These Terms govern your access to and use of the products and services we provide through or for securemailmerge.com, the ‘SecureMailMerge’ plugin for Microsoft 365 and our licensing server (licensing.solinventum.com) (collectively, “Services”). Our Services are designed primarily for commercial use, but these Terms do not exclude consumers or limit any mandatory consumer rights.
1. Who’s Who
These Terms and any additional terms expressly incorporated into them form the “Agreement.” “You” means any individual or entity using our Services. If you use our Services on behalf of another person or entity, you represent and warrant that you’re authorized to accept the Agreement on that person’s or entity’s behalf, that by using our Services you’re accepting the Agreement on behalf of that person or entity, and that if you, or that person or entity, violates the Agreement, you and that person or entity agree to be responsible to us. The entity your Agreement is with is Sol Inventum OÜ.
We refer to Sol Inventum OÜ as “Sol Inventum,” “us,” or “we” throughout these Terms.
2. Your Account
When using our Services requires an account, you agree to provide us with complete and accurate information and to keep the information current so that we can communicate with you about your account. We may need to send you emails about notable updates (like changes to our Terms of Service or Privacy Policy), or to let you know about legal inquiries or complaints we receive about the ways you use our Services so you can make informed choices in response. You’re solely responsible and liable for all activity using Our Services. You’re also fully responsible for maintaining the security of your account (which includes keeping your password secure). We’re not liable for any acts or omissions by you, including any damages of any kind incurred as a result of your acts or omissions. Don’t share or misuse your access credentials. Notify us immediately of any unauthorized use of your account or credentials, or any other security breach. If we believe your account has been compromised, we may suspend or disable it.
3. Minimum Age Requirements
Our Services are not directed to children. You may use the Services only if you are at least 18 years old, or have reached the legal age of majority where you live, and can legally enter into the Agreement.
4. Responsibility of Visitors and Users
“Content” means the email text, images, attachments, recipient data, templates, and other materials that you use with the Services. We have not reviewed, and cannot review, all Content processed through the Services or available through third-party websites linked to or from the Services. We’re not responsible for any use or effects of Content or third-party websites. So, for example:
- We don’t have any control over third-party websites.
- A link to or from one of our Services does not represent or imply that we endorse any third-party website.
- We don’t endorse any Content or represent that Content is accurate, useful, or not harmful. Content could be offensive, indecent, or objectionable; include technical inaccuracies, typographical mistakes, or other errors; or violate or infringe the privacy, publicity rights, intellectual property rights, or other proprietary rights of third parties.
- You’re fully responsible for the Content you send using Our Services, and any harm resulting from that Content. It’s your responsibility to ensure that your Content abides by applicable laws and by the Agreement.
- You must have a lawful basis, permission, or other valid authorization to use recipient information and other personal information through the Services.
- We aren’t responsible for any harm resulting from anyone’s access, use, purchase, or downloading of Content, or for any harm resulting from third-party websites. You’re responsible for taking the necessary precautions to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content.
- We are not a party to, and will have no responsibility or liability for, any communications, transactions, interactions, or disputes between you and the provider of any Content.
Please note that additional third-party terms and conditions may apply to Content you download, copy, purchase, or use.
5. Fees, Payment, and Renewal
a. Marketplace Purchases and Sol Inventum Fees
Fees for Paid Services. Some of our Services are offered for a fee (collectively, “Paid Services”). This section applies when you purchase or use a Paid Service.
Paid Services are purchased through a marketplace, currently Microsoft Marketplace or Paddle. The selected marketplace processes the transaction and applies its buyer terms, payment, tax, renewal, cancellation, and refund policies. These Terms continue to govern your license to and use of SecureMailMerge.
Payment and taxes. You must provide accurate and current payment and billing information to the marketplace. The marketplace, not Sol Inventum, collects and stores your payment-card details and charges your selected payment method. We receive transaction, subscription, billing-contact, and license information needed to provide the Paid Service. Applicable taxes are calculated and collected according to the marketplace’s terms and applicable law.
Subscriptions and automatic renewal. Your subscription renews automatically until you cancel it. The marketplace charges the applicable subscription fee and taxes for each renewal period. Renewal timing, notices, and the effect of discounts, trials, or price changes are governed by the terms shown by the marketplace at purchase and in its subscription-management portal.
Cancellation. You may cancel a subscription through the marketplace or subscription-management portal at any time. The effective date of cancellation and your access for the remainder of the current billing period are governed by the marketplace terms that apply to your purchase.
Failed, reversed, or fraudulent payments. If the marketplace reports that a payment failed, was reversed, remains unpaid, or may be fraudulent, we may suspend or revoke access to the associated Paid Service. Where appropriate or required by law, we will give you notice and a reasonable opportunity to resolve the issue.
Fees and changes. We may change fees or the features included in a Paid Service in accordance with these Terms, the applicable marketplace terms, and applicable law. Any change applies prospectively. Where required, the marketplace or Sol Inventum will provide notice before a price change takes effect. If you do not agree with a change, you may cancel the Paid Service before the change takes effect.
Refunds and withdrawal rights. Refunds and statutory withdrawal rights are administered through the marketplace used for the purchase, subject to its policies and applicable law. Nothing in these Terms limits any mandatory refund, cancellation, or withdrawal right. Contact the marketplace or use the subscription-management link provided with your purchase to request a cancellation, withdrawal, or refund.
If you need assistance identifying the applicable marketplace or contacting it, contact our help desk.
b. License
License. Subject to these Terms, Sol Inventum grants you a limited, non-exclusive, non-transferable, revocable license to install and use SecureMailMerge with your Microsoft 365 account. The free version includes every feature and adds a short promotional footer to each email it sends. A paid subscription removes the footer for each licensed email address for as long as the subscription is active. You may not remove, hide or alter the footer by any other means. Licenses are per sending email address and may be reassigned within your subscription through the licensing server.
6. Feedback
We love hearing from you and are always looking to improve our Services. When you share comments, ideas, or feedback with us, you agree that we’re free to use them without any restriction or compensation to you.
7. General Representation and Warranty
Our mission is to make simple and secure products for Microsoft 365, and our Services are designed to give you control and ownership over your email campaigns. We encourage you to express yourself freely, subject to a few requirements. In particular, you represent and warrant that your use of our Services:
- Will be in strict accordance with the Agreement;
- Will comply with all applicable laws and regulations (including, without limitation, all applicable laws regarding online conduct and acceptable content, privacy, data protection, the transmission of technical data exported from the United States or the country in which you reside, the use or provision of financial services, notification and consumer protection, unfair competition, and false advertising);
- Will not be for any unlawful purposes, to publish illegal content, or in furtherance of illegal activities;
- Will not infringe or misappropriate the intellectual property rights of Sol Inventum or any third party;
- Will not overburden or interfere with our systems or impose an unreasonable or disproportionately large load on our infrastructure, as determined by us in our sole discretion;
- Will use personal information only when you have a lawful basis, permission, or other valid authorization to do so, and will respect applicable opt-out and unsubscribe requests;
- Will comply with the terms, policies, and sending limits that apply to your Microsoft 365 account;
- Will not be used to send spam or bulk unsolicited messages;
- Will not interfere with, disrupt, or attack any service or network;
- Will not be used to create, distribute, or enable material that is, facilitates, or operates in conjunction with, malware, spyware, adware, or other malicious programs or code;
- Will not involve reverse engineering, decompiling, disassembling, deciphering, or otherwise attempting to derive the source code for the Services or any related technology that is not open source; and
- Will not involve renting, leasing, loaning, selling, or reselling the Services or related data without our consent.
8. Copyright Policy
As we ask others to respect our intellectual property rights, we respect the intellectual property rights of others. If you believe any Content violates your copyright, please send us a notice.
9. Intellectual Property
The Agreement doesn’t transfer any Sol Inventum or third-party intellectual property to you, and all right, title, and interest in and to such property remains (as between Sol Inventum and you) solely with Sol Inventum. Trademarks, service marks, graphics, and logos used in connection with our Services may be the trademarks of other third parties. Using our Services doesn’t grant you any right or license to reproduce or otherwise use any Sol Inventum or third-party trademarks.
10. Termination
We may terminate your access to all or any part of our Services at any time, with or without cause or notice, effective immediately, including if we believe, in our sole discretion, that you have violated this Agreement, any service guidelines, or other applicable terms. We have the right (though not the obligation) to terminate or deny access to and use of any of our Services to any individual or entity for any reason. We will have no obligation to provide a refund of any fees previously paid unless required by law.
You can stop using our Services at any time, or, if you use a Paid Service, you can cancel at any time, subject to the Fees, Payment, and Renewal section of these Terms.
11. Disclaimers
Our Services are provided “as is.” Sol Inventum and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, to the maximum extent allowed by applicable law, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Sol Inventum, nor its suppliers and licensors, makes any warranty that our Services will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk.
12. Jurisdiction and Applicable Law
Except where applicable law requires otherwise, the Agreement and your access to and use of the Services are governed by the laws of the Republic of Estonia, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods. The competent courts of Estonia will have jurisdiction over disputes arising from the Agreement or the Services. If you are a consumer, this choice of law and jurisdiction does not deprive you of mandatory protections or any right to bring a claim in another court granted by the laws of your country of residence.
13. Limitation of Liability
In no event will Sol Inventum, or its suppliers, partners, or licensors, be liable (including for any third-party products or services purchased or used through our Services) with respect to any subject matter of the Agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed $50 or the fees paid by you to Sol Inventum under the Agreement during the twelve (12) month period prior to the cause of action, whichever is greater. Sol Inventum shall have no liability for any failure or delay due to matters beyond its reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
European Users: If we cause damage to you and you are a consumer in Europe, we limit our liability to the maximum amount permissible in your country of residence. Liability will be limited to foreseeable damages arising due to a breach of material contractual obligations typical for this type of contract. Sol Inventum isn’t liable for damages that result from a non-material breach of any other applicable duty of care. This limitation of liability will not apply to any statutory liability that cannot be limited, to liability for death or personal injury caused by our negligence, liability caused by our willful misconduct or gross negligence, or our responsibility for something we have specifically promised to you. You and we agree that we and our affiliates’ total liability is limited to the greater of $50 or the amount paid by you to use our Services during the 12 months preceding the claim; To the extent that our liability is limited or excluded, the limitations or exclusions will also apply to the personal liability of our employees, legal representatives, and vicarious agents.
14. Indemnification
You agree to indemnify and hold harmless Sol Inventum, its contractors, and its licensors, and their respective directors, officers, employees, and agents from and against any and all losses, liabilities, demands, damages, costs, claims, and expenses, including attorneys’ fees, arising out of or related to your use of our Services, including but not limited to your violation of the Agreement or any agreement with a provider of third-party services used in connection with the Services, your Content, your unlawful use of the Services, or your infringement of another person’s rights.
15. Data Processing Agreement
Where Sol Inventum processes personal data on behalf of your organization and applicable data-protection law requires a data processing agreement (DPA), you may request our DPA. Campaign spreadsheet and recipient data are processed locally on your computer and are not uploaded to Sol Inventum for campaign processing.
16. Privacy
Our Privacy Policy explains how we collect, use, share, and retain information when you use the Services. Please review it before using the Services. The Privacy Policy is not repeated in these Terms.
17. Translation
These Terms were originally written in English (US). We may translate these terms into other languages, and in the event of a conflict between a translated version of these Terms and the English version, the English version will control.
18. Miscellaneous
The Agreement (together with any other terms we provide that apply to any specific Service) constitutes the entire agreement between Sol Inventum and you concerning our Services. If any part of the Agreement is unlawful, void, or unenforceable, that part is severable from the Agreement, and does not affect the validity or enforceability of the rest of the Agreement. A waiver by either party of any term or condition of the Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. Sol Inventum may assign its rights under the Agreement without condition. You may only assign your rights under the Agreement with our prior written consent.
Changes to these terms of service
Although most changes are likely to be minor, Sol Inventum may change its Terms of Service from time to time. Sol Inventum encourages visitors to frequently check this page for any changes to its Terms of Service. If we make changes, we will revise the change log below and, when appropriate or required by law, provide additional notice. Your continued use of the Services after updated Terms take effect constitutes acceptance of those Terms, except where applicable law requires your express consent.
Change log
- September 9, 2026: Added the license grant for the free version and paid subscriptions
- August 26, 2026: Revised marketplace payment terms, privacy references, acceptable-use requirements, and governing law
- February 1, 2023: First version