Why Does the Promotional Banner Still Appear?

If the promotional banner still appears after purchase, your license assignment may have failed or you used a different account to buy SecureMailMerge.

When you purchase a license for SecureMailMerge, you log in to our licensing server with a Microsoft 365 account. This account is assigned the purchased license automatically if you purchase only one license. This may be right for your use case, but you may want to change the licensed mailbox.

Step 1.

Step 2.

You will be presented with the subscriptions assigned to your account. Click on “Assign Licenses” to add/remove/change the email addresses of the mailbox you want to assign the license(s) to.

Is the list of subscriptions empty?

This usually happens if you used an administrative (or other) account to purchase the license. Sign out of the license server and log in again with that account.